Evidence, impact and advocacy
We listen and learn from the people we serve, improving services and strengthening our advocacy to create lasting, positive change.
Using evidence and advocacy to improve lives
Evidence is at the heart of how we help people and communities thrive. We gather insights from data, people’s experiences, and the services we provide in the community and through our housing.
We believe the best services are shaped by evidence, the voices of people who use them, and our frontline staff. By learning what works and what needs to improve, we share knowledge and use our courageous voice to influence change, helping build a fairer Australia with hope and possibility for all.
Learn more about our work
Explore how our research, measurement and advocacy is shaping stronger communities.
Research
Learn how we gather evidence to guide services and help shape stronger communities.
Measuring our impact
See how we measure change for people and communities and improve the ways we work.
Policy and advocacy
Discover how insights drive action to shape policies and advocate to decision-makers.